ICBC Physiotherapy Delta/Surrey, BC

ICBC Physiotherapy in Delta/Surrey, BC

Motor Vehicle Accident (MVA) Injury Treatment at Therapex Health Centre

If you’ve been injured in a car accident, getting prompt, evidence-based care can support recovery and reduce the risk of long-term issues. At Therapex Health Centre, we provide ICBC-approved physiotherapy in Surrey and serve patients across the Lower Mainland, including Delta. Our focus is on restoring function, managing pain, and helping you return safely to daily life and work.

In most ICBC claims, you do not need a physician referral to begin physiotherapy. Bring your ICBC claim number and photo ID, and we’ll start with a full assessment and an individualized treatment plan.

What to Expect When You Start

Direct billing: Approved claims are submitted to ICBC on your behalf.
No referral required for most claims: This allows for quicker access to care following a car accident.
One-on-one care: Consistent treatment with a registered physiotherapist.
Book an ICBC physiotherapy appointment today. Call the clinic to confirm your claim details and available appointment times.

Physiotherapy for ICBC Claims—What We Treat

Symptoms after a car accident don’t always appear right away. Our registered physiotherapists complete a thorough assessment and treat a wide range of post-accident conditions using evidence-based rehabilitation and hands-on care to reduce pain and restore function.

Common Conditions We Treat

Whiplash and neck pain: Hands-on treatment to reduce stiffness, improve mobility, and address related headaches.
Lower and upper back pain: Targeted exercises and manual techniques to ease pain, improve posture, and rebuild spinal stability.
Shoulder, hip, and joint injuries: Individualized plans to restore range of motion and support a safe return to daily activities or work duties.
Muscle strains and soft-tissue injuries: Graded rehabilitation, hands-on care, and home exercises to support healing and reduce re-injury risk.
Post-accident stiffness and reduced mobility: Movement retraining and progressive strengthening to regain independence.
Headaches related to neck or upper-back tension: Combined manual therapy, education, and targeted exercises to reduce frequency and intensity.
Each treatment plan is built around your assessment findings, symptoms, and recovery goals. The focus is on managing pain, supporting healing, and helping you return to work and daily life safely and efficiently. Book an ICBC assessment to begin your recovery.

How ICBC Physiotherapy Works at Therapex

No Referral Needed
For most ICBC claims in British Columbia, you can begin physiotherapy without a physician referral. Bring your ICBC claim number and photo ID to your first visit, and we’ll complete a focused assessment to identify your needs and recovery goals.
Direct Billing to ICBC
Therapex offers direct billing for approved ICBC treatments. We submit claims on your behalf, so there are no out-of-pocket costs during the initial coverage period for eligible services. If you have questions about coverage or approvals, our administrative team will review your claim details and explain the next steps.
Personal, One-on-One Care
You’ll work directly with a registered physiotherapist for assessment, treatment, and progress reviews — no rotating assistants. This approach supports consistent care and clear communication with you and your claims adjuster when required.
What to bring to your first appointment:
Please bring your ICBC claim number, a photo ID, and any available diagnostic reports to your first appointment. Call us to confirm availability and discuss your claim—our team will guide you through booking and billing.
Our Approach to ICBC Injury Recovery
We take a goal-focused approach that goes beyond short-term pain relief. Your treatment plan is led by a registered physiotherapist and combines hands-on care, exercise-based rehabilitation, and patient education to restore function and support a safe return to daily life and work.

Treatment May Include

Hands-on manual therapy: Techniques to reduce stiffness, improve joint mobility, and ease muscle tension.
Targeted exercises and movement retraining: Tailored programs to rebuild strength, improve movement patterns, and reduce recurrence.
Active rehabilitation and strengthening: Progressive conditioning to support long-term recovery and prepare you for work or sport demands.
Education and self-management: Practical guidance on posture, activity modification, and gradual return-to-activity strategies.
Gradual return to work and daily activities: Staged plans that consider job duties, driving, and home responsibilities for a sustainable return to function.

Treatment timelines vary. Many patients notice improvement within a few weeks, while others may require longer rehabilitation depending on injury severity and goals. When helpful, our physiotherapists coordinate with massage therapists, physicians, or your claims adjuster to support recovery and claims management.

Please share your work, lifestyle, and recovery goals with us during your first visit. We’ll design a plan that fits your life, track progress closely, and adjust treatment as you improve.